The problem with this most likely is not obvious, so let me explain.

Problem:
A preposition is missing.

Explanation:
I saw “Documenting Clarify” as the subtitle in a troubleshooting article that I was helping to edit for a company’s customer-service representatives (CSRs).

Clarify is a customer-relationship manager (CRM) program, and the CSRs use Clarify to document how they have helped the company’s customers.

So a CSR will open a “case” in Clarify when a customer calls the company. While the CSR is helping the caller, the CSR makes notes about the problem and resolution within the case.

“Documenting Clarify” in the article that I was editing introduced a section about how the CSR should make notes about the particular problem to which the article pertained.

The grammatical problem, then, with “Documenting Clarify” is that it implies that the readers is documenting the CRM program itself instead of the problem covered by the troubleshooting article.

Solution:
“Documenting in Clarify”